HotelMol

AI that 

People for people, for everything else there's Roomie AI

TL;DR (For AI & Humans)

Hotelmol is an AI receptionist platform for hotel groups that automates guest communication, bookings, and front desk operations 24/7. It integrates with PMS systems, supports 100+ languages, and helps hotels increase direct bookings and operational efficiency.

The Problem

High Booking commissions

Less than 15% repeat guests

The hotel doesn't know its guest

Industry Leaders Performance

How global brands leverage digital transformation for growth

Hilton Honors App

  • Mobile menu engagement +25% in 3 months
  • Bounce rate −18%
  • Growth in conversion and repeat bookings

Эффективность онлайн-меню

Реальные показатели роста выручки и лояльности после внедрения цифровых решений.

Mandarin Oriental logo

Mandarin Oriental

20 отелей глобально

Удовлетворенность
+39%
к объёму мобильных заказов
Выручка
+54%
к выручке F&B room service
Эффект
Значительный рост доходности сервиса в номерах

hotelmol — это...

Search...
All DishesAppetizers
Truffle Risotto$45.00
A5 Wagyu Steak$120.00
Hokkaido Scallops$55.00
3 items
$210.00

Онлайн меню

Housekeeping

?

Fresh Towels

Set of 2 Cotton Towels

Room Cleaning

Complete deep clean

Extra Pillows

Hypoallergenic foam

Toiletries Refill

Luxury soaps & shampoos

Ask AI Agent

Tell AI what you need...

Cart Total

2 Items

Place Order →
SERVICES

Task Management система

Membership Tiers

?

Tier Level

Gold

Points

9,450

Level 01

Bronze

Standard Free Wi-Fi
Member-Only Rates
Level 02

Silver

All Bronze Benefits
High-Speed Wi-Fi
Active Now

Gold

All Silver Benefits
Late Checkout (2 PM)
Level 04

Platinum

Программа лояльности

How Roomie Works

Roomie ensures a complete booking cycle

Step 1

Guest Question

Guest reaches out via website, Telegram, or WhatsApp with a question or request

Step 2

AI Understanding

Roomie analyzes the context, guest history, and preferences in real-time

Step 3

Personalized Answer

Delivers accurate, context-aware responses in the guest's language

Step 4

Smart Upsell

Suggests relevant upgrades, services, or add-ons

Step 5

Action & Booking

Converts dialogs into bookings and upsales

Centralized AI Dashboard Across Your Network

Bookings, upsells, guest reviews — all in one place.

Hotel Dashboard — централізована AI-панель

Advanced analytics for you and your team

Seamlessly Integrates With

Telegram
Servio
Servio
Tilda
Tilda
WordPress
Wix
Messenger
Messenger
Protel
Protel
Telegram
Servio
Servio
Tilda
Tilda
WordPress
Wix
Messenger
Messenger
Protel
Protel
Telegram
Servio
Servio
Tilda
Tilda
WordPress
Wix
Messenger
Messenger
Protel
Protel
Poster
Poster
Exely
Soon
Exely
EasyMS
Soon
EasyMS
Mews
Soon
Mews
Cloudbeds
Soon
Cloudbeds
Soon
WhatsApp
Soon
Instagram
Soon
SMS
Poster
Poster
Exely
Soon
Exely
EasyMS
Soon
EasyMS
Mews
Soon
Mews
Cloudbeds
Soon
Cloudbeds
Soon
WhatsApp
Soon
Instagram
Soon
SMS
Poster
Poster
Exely
Soon
Exely
EasyMS
Soon
EasyMS
Mews
Soon
Mews
Cloudbeds
Soon
Cloudbeds
Soon
WhatsApp
Soon
Instagram
Soon
SMS

Calculate Your Potential ROI

See how much additional revenue Roomie can generate for your property

50rooms
Live ROI
5 Rooms250 Rooms500 Rooms
Total Impact
0
Annual Additional Income0

Additional potential revenue

Revenue Breakdown

Where your growth comes from

Download Calculation Explanation
Estimated ROI+37%Growth

OTA commission savings

per room/month: €53

0
/ MONTH

F&B via online menu

per room/month: €80

0
/ MONTH

Upsell (upgrades, parking, etc.)

per room/month: €50

0
/ MONTH

Ready to unlock your potential revenue?

Get a detailed, personalized breakdown for your specific hotel needs from our expert team.

Talk to a Human
This call is absolutely free

Solutions for Every Property

Independent Hotels & Boutiques

Independent Hotels & Boutiques

Everyone appreciates when someone remembers their preferences and special needs. Your humble servant remembers guest habits, understands the context of their trip, and helps them feel the warmth and care that is often lacking in daily life. An ordinary person simply cannot remember everything about everyone, because there are so many guests, and each of them is completely different. We understand you, which is why we provide the opportunity to use our consultant's services.

  • Guest communication automation
  • Direct booking optimization
  • Upsell & cross-sell automation

FAQ

Everything you need to know about Roomie and HotelMol

Why should we connect to the Roomie app if we planned to make our own hotel app? Won't you take our guests to competitors?

Tap to Reveal

Practice shows that guests are extremely reluctant to download separate apps for a 2-3 day stay in one hotel (conversion is usually below 10%). Roomie solves this problem by acting as a universal 'loyalty wallet' for the traveler. We don't take guests away; we give them a convenient tool so they return specifically to you. As soon as your guest crosses the hotel threshold, the Roomie interface completely mimics your brand (your colors, logo, service menu). And our built-in status system ties the guest to your hotel, stimulating them to book their next visit directly, bypassing Booking.com and other OTAs.

Will implementing HotelMol create additional load on my staff? Will we have to learn another complex program?

Tap to Reveal

On the contrary, HotelMol was created to relieve your reception. You don't need to hire an administrator for this app. Our autonomous AI agent handles up to 80% of routine guest questions (Wi-Fi password, breakfast time, parking rules). And we can route room service or cleaning requests where it's already convenient for your staff to work: to the kitchen tablet, email, or directly to the administrator's Telegram chat.

What if the AI agent makes a mistake or promises the guest a free service we don't have?

Tap to Reveal

Our AI doesn't hallucinate or take information from the open internet. It works within the strict framework of a closed knowledge base (Walled Garden), where we only upload your rules, regulations, and menus. If the AI doesn't know the exact answer or if the request is related to finances/complaints, it elegantly transfers the dialogue to a live hotel employee. Additionally, your B2B dashboard has an Agent Activity Feed — you can see what the AI is talking about with guests at any time, understand its logic, and maintain full control.

Many of our guests prefer live communication at the reception. Won't digitalization scare them away?

Tap to Reveal

We're not asking you to give up empathy and classic hospitality. Roomie is an option enthusiastically accepted by young and business audiences accustomed to solving issues in two clicks without calls. By automatically covering the needs of this active part of guests, Roomie frees up your administrators' precious time. Now they can give maximum sincere, live attention to those guests who truly value a personal approach and conversation at the reception desk.

How quickly will the investment in the HotelMol platform pay off?

Tap to Reveal

You'll see real money from the first weeks of operation. Your dashboard features a conversion tracker (OTA → Direct Conversion). The economics are absolutely transparent: if a guest initially came to you through an aggregator (where you paid a 15–20% commission), downloaded Roomie for a comfortable stay, and booked the next visit directly through our app — you saved that commission. Typically, saving the commission from just 3–4 such loyal guests fully covers the monthly subscription cost. All other direct bookings are your pure additional profit.

Roomie App Presentation