Transforming hotel service into a flawless algorithm
hotelmol is an AI ecosystem that recovers lost revenue for hotels and gives guests instant attention while you sleep.
See what AI thinks about our company
Какую ценность мы даем
Технологии, которые превращают расходы в инвестиции
Проблема
Экономика простая: стоимость удержания существующего гостя в 5–7 раз ниже стоимости привлечения нового через OTA. К тому же постоянный гость в среднем тратит на 36% больше во время пребывания. Это создает устойчивость для бизнеса и дает уверенность для вас в завтрашнем дне.
Решение
Мы выстраиваем долгосрочные отношения между вами и гостем. Захватываем контакт во время первого бронирования, монетизируем собранные данные во время пребывания и создаем персонализированный опыт, чтобы гость вернулся снова.
What is the mission of hotelmol?
To make every casual guest in the hotel a regular — to their benefit — without discounts or lowering the price. Any fool can give a discount.
Roomie is an AI-remote for guests to order services in the hotel, making the stay so personalized and seamless that the guest returns on their own — without OTA, without advertising, without commissions.
Technology with Business Empathy
We created hotelmol (Roomie) because we saw how the industry loses millions on missed calls and human error. We believe that administrators should care for guests, while AI should handle the routine.
Our agents fully accompany the guest both before check-in and during their stay, and even tell them about new features in the hotel and offer good discounts to regular guests after check-out so they return to you again.
Our list of agents also includes voice assistants who solve quick questions over the phone or can make a booking.
Additional services bring hotels 50% of revenue, But in no hotel we worked with did we find an established system for selling these extra services. We analyzed the entire guest journey from booking to checkout and created a stable system for increasing sales conversion and average check.